Friday, March 27, 2020

Growing Your Social Capital

1. Market Expert
- My market expert is Kathleen Gonzalez, a Medicaid/Medicare representative.
- This person is a former coworker, she works apart of True Health but not for True Health.
- She is former coworker so it was pretty easy to contact her and get adequate feedback. She is a representative regarding Medicaid and Medicare. She actually has her own appointments where she speaks to patients about applying to either Medicaid or Medicare. She sees if they qualify and actually explains in details everything and goes step by step helping them fill out the application.
- I feel like she is very helpful in regards to my service because she does something very similar but she cannot give patients that don't qualify information about insurance plans. She understands the need and demographics of my service.

2. Domain Expert
- My domain expert is Latrice Stewart, CEO of True Health.
- This person is my former CEO at True Health.
- Contacting her was a little tricky just because of her busy schedule. She is one of the best CEO I have ever worked under just because she is very personable and loves her employees. At my other jobs I did not even know who the CE was and as for her she is so involved.
- Like I said previously she is CEO of True Health which is a non-profit organization that helps the under insured and no insured community.
- She is a great aspect because her company fits the exact demographic where my service would fit right in.

3. Supplier
- My supplier is Ericka, a insurance rep for Humana.
- She was the absolute hardest to get in contact with which actually my CEO helped me get in contact with her. Ericka is a Humana representative. Humana is the insurance everyone is  currently under at True Health.
- Our exchange was that I listen to all the great things Humana has to offer and consider changing my insurance. She does see the need for people to have insurance especially the population that True Health sees.
- She would be a great aspect because she is an insurance company that we could get adequate information about their plans and relay that information to our patients.

Reflection:
I actually liked this assignment because it aloud me to reconnect with some former co workers as well as share my idea and get good feedback for a place I could see my service being beneficial in. My service is for the people which is exactly what True Health is for their people and community and they are always looking for new ways to help the community in a sufficient way.

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